Letterhead for Enterprise

Letterhead fits into the stack your company already runs.

Condé Nast, the New York Post and Townsquare Media run their newsletters on Letterhead alongside their own CMS, CRM, ad tools and data systems. Enterprise adds the connections, migration and support a large newsletter program needs.

ESPBI and data lakeAd toolsLetterheadPaywallCRM or CDPCMS

The newsletter layer

Your newsletter teams build, check and schedule every issue here, and Letterhead connects to each system around it.

  • Locked templates
  • The editor
  • Curations library
  • Checks before every send
  • Reports across newsletters
  • Condé Nast
  • The New Yorker
  • Vogue
  • Wired
  • Townsquare Media

01

Each part of your stack keeps its job, and Letterhead connects to it.

Large companies already have systems for content, customers, subscriptions, ads and data. Letterhead takes the newsletter work and connects to the rest, and our team adapts the setup to how your stack is built.

Your systemWhat Letterhead does with itHow it connects
Content management systemStories you publish arrive in the curations library, ready for any newsletter.WordPress plugin, RSS, data feeds, API
CRM or CDPConnect your CRM records to Letterhead. The data exchanged and when it updates depend on the integration.HubSpot, Salesforce, API
Subscriptions and paywallBring subscription information into contact fields or tags through a supported connection or the API, then use it to build segments.API, Stripe
Ad toolsSchedule sponsor and house promotions across your newsletters.HTML promotions, RevContent
Business intelligence and data lakeEngagement data reaches the people and systems that report on it.scheduled reports, CSV and PDF exports, API, daily export to Amazon S3Coming soon
Email service providerYour newsletter teams build and run every issue in Letterhead, and your ESP sends it.Iterable, Braze, Mailchimp, Constant Contact, SendGrid

When part of your stack isn't listed here, the API and data feeds are how we connect Letterhead to it.

02

If you already have an ESP, Letterhead is where your newsletter teams work.

On Enterprise, your team can build each issue in Letterhead and send through a supported email service provider. Keep your current provider or plan a move with us. We'll confirm the connection and setup for your account.

03

Our team runs the migration.

A Letterhead lead plans the move with you and does the work, without outside integrators. Your team reviews and signs off rather than rebuilding.

  • Your templates are rebuilt in Letterhead, with headers and footers locked so every issue stays on brand.
  • Lists, tags and custom fields come across, with each reader kept as one contact across newsletters.
  • Workspaces, roles and integrations are set up for how your teams actually work.
  • Every template and send is tested before your first issue goes out.
  • If you move your sending to Letterhead, we plan IP warming with you and ramp volume on a schedule.

04

Deliverability is handled as an ongoing practice.

If you move your sending to Letterhead, you're building sending reputation on new infrastructure. When Letterhead sends for you, a deliverability specialist works with your team from the first warm-up send onward.

  • A dedicated IP, warmed on a schedule set for your volume.
  • Sending domains authenticated with SPF, DKIM and DMARC records.
  • Suppression lists, automatic bounce handling and list optimization keep sends going to people who want them.
  • Google Postmaster data shows how Gmail sees your domain, inside Letterhead. Early access
  • Deliverability consulting from our team when something needs a closer look.

05

Every newsletter, brand and team is in one workspace.

Leaders see which newsletters need attention and which are growing. Each person sees only the newsletters they work on, and shared templates keep a portfolio of brands consistent.

  • Roles and permissions by newsletter
  • Template locking across brands
  • Company-wide promotions and reports
  • Data feeds from your own systems
The Letterhead home page, rebuilt from the app with sample data.

06

Your account has people who know it.

Enterprise customers work with a customer success manager who learns your business and goals, backed by specialists in deliverability, audience, production and revenue.

  • A named customer success manager, not a ticket queue.
  • Specialists on hand when a question gets specific.
  • Regular reviews of how your program is doing against the goals you set.
  • Early access to new features, with a say in how they're built.

07

Pricing and terms are set by contract.

Enterprise is priced for your active contacts and what your program needs, on contracted terms.

Workflows are available on the Team and Enterprise plans. Ask us about approvals and daily Amazon S3 exports for your account.

Questions from enterprise teams.

Will Letterhead work with the systems we already have?
Yes. Letterhead connects to content systems, CRMs, subscription tools, ad tools, data systems and other email service providers through built-in integrations, the API and data feeds. Our team works out the setup with yours.
Who is Letterhead for Enterprise for?
Companies with more than 500,000 active contacts, teams that need to keep sending through their own email service provider, and anyone who needs contracted pricing and terms.
Can we keep our current email service provider?
Yes. Letterhead can hand each issue to Iterable, Braze, Mailchimp, Constant Contact or SendGrid, so your team builds in Letterhead while your sending stays where it is.
Who handles the migration?
Our team does. We rebuild your templates, bring your lists across, set up workspaces and roles, and test every template and send before your first issue goes out.
What happens to our sending reputation if we move?
Keeping your provider can preserve parts of your sending setup. We'll review domains, infrastructure and any warming needed before you move. If Letterhead sends for you, you're building reputation on new infrastructure.
How is Enterprise priced?
On a contract, priced for your active contacts and what your program needs. Talk to us and we'll put a proposal together.