Letterhead
Suite · Onboarding & support

A moving day you'll look forward to.

Letterhead handles the entire migration and onboarding process for you, in-house without third-party integrators. This means it's done right, fast, and exactly the way you need, with no heavy lifting for your team.

Deliverability warmup

We warm your sending reputation on a schedule so inbox placement holds through the move.

Dedicated IP pools

Provisioned, configured, and warmed for your volume — your reputation, not a shared one.

Audience setup

Your lists, segments, and user-level data brought across and structured for how you'll use them.

Template migration

Your templates rebuilt in Suite — governed, on-brand, and ready to send.

Reporting & integrations

Your CMS, CRM, and data connections wired up, with reporting in place from the first send.

Everything else

Whatever your operation needs to run on Suite is in scope. We plan for the edge cases, not just the happy path.

Ongoing support

Support from people who know your business.

Onboarding is the start, not the finish. Your ongoing experience is driven by subject-matter experts and a dedicated CSM who learns your business and your goals — and works the plan toward them with you, send after send.

A dedicated CSM

One relationship that knows your portfolio, your business, and what you're trying to achieve — not a ticket queue.

Subject-matter experts

Deliverability, audience, production, and revenue specialists on hand the moment a question gets specific.

Toward your goals

We track the outcomes that matter to you and work the plan with you, quarter over quarter.

Scope your move to Suite.

Bring your current stack, portfolio size, and send volume. We'll map the migration plan and the warmup timeline, end to end.

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